Katie Merical, AKBD, CRPM

I'm a kitchen and bath designer in the Madison area and have collaborated with Jennifer on a number of projects. When it was time for new carpeting at my own home, I knew that Floors360 was the showroom to visit. Jennifer was very helpful from product selection to installation. The project moved along efficiently and we're very happy with the final results. 

Very pleased with Floor 360 staff and product design team

Best Staff on the planet. Best in Madison

The staff was brilliant. Couldn't be happier.

We were so impressed with our sales rep Katie and our install team. We're thrilled with how it all came together. Thanks Floor360!

The floor is great. the installers were the nicest men. Allison did a great job.

Everyone involved in our carpet 360 experience was fantastic! From choosing the carpet to the expert installation it was a delightful experience.

Alyssa was very helpful! Coordinating our backsplash along with the hardware to go in our kitchen. Alyssa took the time to meet with me at Home Depot to pick the hardware to go in our kitchen. We are pleased with the results.

Floor 360 did our floor tile and tub surround tile during a bathroom remodel. Daniel and his crew were awesome with their work being prompt and meticulous. We encountered one small glitch with tile at a threshold that was promptly remedied. I would not hesitate to hire them for any work in the future and to also recommend them to anyone looking for superior quality work.

I commend the Service Department for for their prompt and courteous attention to a problem I had with my hardwood floor. A competitor had installed the floor five years ago, but never responded to my email about the gap in the floor. Ruth Roper at Floor 360 responded quickly and sent Scott to fix it. The next time I need floor covering, I will be shopping at Floor 360. They provide excellent service! Thank you to Ruth and Scott!

I thoroughly enjoyed working with Autumn and Floor 360 for the flooring of our new home. During the designing process, I would show Autumn a picture from Pintrest and she was able to bring me 2-3 options to choose from that would suit my style. She gave me sound advice when I was feeling overwhelmed with the many choices while building, and she even helped me pick out paint colors to coordinate with our furnishings. We absolutely love how everything turned out! In addition, we had started with a different flooring company, but their pricing turned out to be much higher than Floor 360's. It was definitely a win, win experience!

Working with Courtney has been an absolute joy. She's been flexible with our schedule (and our tag along baby!). She's extremely knowledgeable and very responsive. The store itself had great selections, we found things that fell in both my husband and my taste which can be a stretch at times. Courtney was also very helpful in searching out options that they did not have in store, but could be ordered. A great experience thus far!

Fun place with a wide variety of things

Daniel Calvillo and his team installed tile for our bathroom floor as well as our new shower. Amazing experience! Very professional, polite and did an amazing job. Pleasure to work with. Love our beautiful new bathroom.

Daniel Calvillo and his team recently finished the tile install in our basement bathroom. The quality of work, professionalism, expert opinion and timely manner in which the job was done was incredible. Daniels attention to detail sets him apart and we would love to have him for our next project.

Want to reiterate the positive reviews for tiling. Saul, Gabriel, Christian and Daniel did an outstanding job on our kitchen backsplash. Incredible attention to detail and professionalism. Saul told me they wanted to treat my house as their own; you did it! Thanks!

Great place with good prices and service!

Our overall experience has been terrific Autumn is outstanding.

Customer oriented, good product choices and quality installation with attention to detail.

Very knowledgeable and friendly

Courtney is the BEST! She helped us make great choices without getting overwhelmed by all the options

It was Courtney who helped us and she preselected some options for us based on the style I described to her, which made the process super easy and efficient.

I’m so thrilled with how my bathroom flooring turned out! So glad we did the herringbone installation for that one.The kitchen backsplash also looks incredible.

My bathroom niche height had to be adjusted and my concern was taken care of quickly and efficiently

Could easily have been overwhelming, but again, Courtney acquired a cabinetry sample & chose very appropriate samples

I have had two wood floor repairs done in the last 6 months. These were done by Daniel Calvillo. Daniel is a installation team leader. He has done outstanding work. Daniel was on time, polite and very professional. He is a credit to your team. His work was completed in a timely manner and the area was left spotless.

The backsplash is absolutely beautiful, and we are so happy with it. Love the grout you recommended. Just as importantly, it was a pleasure working with Isaac. His work and demeanor were so skilled and professional. Thank you for sending him our way. 

I have been working with Alyssa and it has been a pleasure. She helped me with a few large projects. A bathroom full remodel . Helped me pick floor tile and shower tile. Then hardwood in the entire home. Also a large tile foyer. We also gutted and are putting in a new kitchen. She helped me pick the tile backsplash which will cover almost all the the wall area in the kitchen that does not have cabinets. Very pleased with FLOOR360.

We are extremely happy with the way it looks. The entire FLOOR360 team has been amazing, thank you for all your help! We will be highly recommending you guys. 

We did a flooring project at our house a couple month ago with FLOOR360, we worked with Amanda and I have to say she was remarkable!  She was knowledgeable and provided great guidance on product and install, prompt and just an overall pleasure to work with.  Kudos to her and the team; the project ended up great!

Thank you for scheduling our carpet install for last Friday. The installers did a great job. We are very happy with it. 

Excellent job! Bob helped me to pick out the best pattern for a runner. So professional to work with. It turned out beautiful - happy customer.

We are so impressed with Floor360! From start to finish, the Floor360 team was attentive to our needs--- from Jen having fabulous samples ready to discuss in the showroom, to Kevin and Matt's team of installers being flexible with pushing back the installation date, to Janna arranging for final touches! We could not be more pleased with our ceramic tile, LVT, and plush beautiful carpet! THANK YOU Floor360 Superstars!

I worked with Alyssa at the Madison store. She was great. Always patient with my questions. I had a lot of delays which prevented flooring installation in the kitchen and bathrooms. Flooring 360 did not have an issue with that and worked through it. The installers were courteous,
efficient and professional.

Daniel’s team laid a beautiful floor. All my questions and concerns I raised were answered to my complete satisfaction. I was not satisfied w the standard door threshold and Daniel customized a threshold connection for me. My neighbor loved it so much he contracted w Daniel to build a threshold for their wood floor . His team members were kind and polite. They cleaned everything up. They even asked for paint to touch up the floor board in one area which they did not have to do. Daniel refused to accept a tip

Great place to learn and choose different types of flooring and carpets, tiles. Nichole is the best designer to work with. Recommended and will be back with more creativity

Working with Floor 360 during the remodeling project in my basement , has been a pleasure and has gone super smooth, each step of the way. From my initial consult with Kelly to the installation of the final product, everyone was professional, prompt and thorough. I had an idea as to what type of carpeting I was looking for and Floor 360 has so many options that it was easy to find and pick out exactly what I wanted. I couldn't be happier with the new carpet in my basement. Thank you to everyone at Floor 360 who made this an exceptional experience !

Great service and communication. I thought the price was fair and my floor looks terrific. I've been having a lot of work done on my house and their have been frustrations but thankfully the flooring went well.

Great team did an awesome job tearing out all my old tile and leveling the floor so we could have beautiful lvp flooring the install team even stayed a little later to make sure every aspect of the install was not only right but beautiful they really take the time to make sure your happy satisfied and content I will defiantly be using them when we get ready to do our other rooms

Floor looks beautiful. Installers did a great job matching up with existing wood floor and transition to other floors.